There's your Standard...
and then there's what your leaders accept and tolerate.
When your leaders aren't trained to your standard,
they will create their own.
Inconsistent application creates leadership gaps...
...leadership gaps create disengaged teams.
Boss-Worker Relationship
The strength of the relationship between any worker and their boss carries tremendous consequence throughout an organization. When it is strong, trust is high and the employee is engaged. When it’s not, the opposite is true.
3 in 10
Employees are
Fully Engaged
Gallup
“Engaged” means employees are psychologically attached to their work; the 70% are often waiting for a reason to leave. Engaged employees exert discretionary effort. Unengaged employees need a strong leader to pull them back into the Tribe – they represent the single greatest drain on your company’s potential.
7 in 10
are primarily
Influenced by their Boss
Gallup
The direct boss is the architect of the employee experience, and 70% of the difference between your highest-performing teams and your lowest-performing teams has everything to do with the quality of the person leading them. If the leader disengages, the team is sure to follow.
3 in 10
Employees
Trust their Boss
DDI
Only 30% of employees strongly trust their boss. Leadership is built on a foundation of trust; without it, influence is impossible. When 70% of your people are skeptical of their leader’s competence or intent, communication breaks down, and the Tribe dissolves into a collection of individuals looking for the exit.
The Engagement Tax
The Engagement Tax refers to the hidden costs organizations incur due to employee disengagement and high turnover. When employees are not fully engaged, their productivity and commitment suffer, resulting in significant financial losses for the company. The delta between what you pay your employees and the productivity you receive is an Engagement Tax.
Key Points:
- High turnover rates are costly, with replacement costs ranging from 50% to 200% of an employee's salary.
- Only 30% of the U.S. workforce is considered engaged, according to multiple research sources.
- Investing in leadership development can significantly reduce these costs by increasing employee engagement and retention.
What Leadership Gaps Look Like
- One policy, two departments, two different enforcements.
- Same infraction. One gets ignored, one gets fired.
- One standard, five managers, five interpretations.
- "They" is more common than "we."
- High performers are leaving. Low performers are emboldened.
